What happened to the Gaylord Opryland Resort & Convention Center?
Unprecedented rains have caused severe flooding in Nashville, Tennessee, USA. The Gaylord Opryland Resort & Convention Center, site of Intergraph 2010, our international users’ conference originally scheduled for June 14-17, has closed indefinitely due to the flood damage. See Damage Video | Read Press Release
Has the conference been cancelled?
No. Intergraph 2010 has been rescheduled for August 30 – September 2 at the new, spectacular ARIA Resort at CityCenter™ in Las Vegas.
Can you tell me a little more about the ARIA Resort at CityCenter in Las Vegas?
The 61-story ARIA and 67-acre CityCenter comprise an extraordinary urban resort destination featuring dining, shopping, entertainment and recreation that are astonishing even by Las Vegas standards. To learn more, visit www.intergraph2010.com/hotel.
This resort sounds really upscale. Will it cost more than the Gaylord Opryland hotel?
Not at all. While it is upscale, the Intergraph room rate will actually be less at $139 per room per night, instead of $179 at the Gaylord Opryland. Additional taxes may apply.
Is the date and venue being moved? What are the options Intergraph is considering?
Intergraph 2010 has been rescheduled for August 30 – September 2 at the new, spectacular ARIA Resort at CityCenter in Las Vegas. Intergraph chose this location after a national search for a venue that met our conference specifications and the necessary level of quality and service that our customers have come to expect.
Why choose Las Vegas when states are facing budget issues that impact government customers?
Intergraph chose Las Vegas following a nationwide search for a venue and dates that met the specifications of the Intergraph 2010 conference and the standards our customers have come to expect. Because of the current available capacity in Las Vegas, one of America's premier convention destinations, Intergraph is able to offer attendees hotel rooms rates for approximately 23 percent less than its original conference venue in Nashville, which was closed due to flooding. We look forward to providing attendees even greater value than ever for their conference investment.
Why wasn’t the conference rescheduled at the Gaylord Opryland or a different Gaylord property?
It is now known that the Gaylord Opryland Hotel will not reopen soon enough to accommodate Intergraph 2010. Other Gaylord properties did not have availability to meet our Intergraph 2010 needs. Intergraph 2010 has been rescheduled for August 30 – September 2 at the new, spectacular ARIA Resort at CityCenter in Las Vegas. Intergraph chose this location after a national search for a venue that met our conference specifications and the necessary level of quality and service that our customers have come to expect.
Now that the conference has moved, do you expect the same attendance? Sponsors? Exhibitors?
Attendees, sponsors, and exhibitors know the value of the Intergraph users’ conference, and that’s why they choose to participate. Based on our highly successful Intergraph 2008 conference in Las Vegas, we expect the same or even greater attendance at Intergraph 2010. With our selection of the ARIA Resort at CityCenter, we have made every effort to ensure the conference meets the standards our customers have come to expect.
Will the theme change? Will the sessions and workshops be affected?
We will attempt to carry over the existing “A World of Opportunities” theme, sessions, and workshops where possible. Every effort will be made to ensure the conference meets the standards our customers have come to expect.
How is Intergraph going to make this right for its customers?
As a natural disaster, the flood was outside of Intergraph’s control, and we sincerely regret any problems this may have caused you. Every effort is being made to minimize any inconvenience and ensure the conference will meet the standards our customers have come to expect. To resolve any issue you may have relating to your conference arrangements, please e-mail us at intergraph2010@intergraph.com or call us at +1.256.730.1000 or 1.800.730.4647 (U.S. Toll Free) and select option #1.
How will Intergraph’s bottom line be affected by the rescheduling of the conference?
We expect it will have no material effect on the company.
I’ve already registered for the conference. Do I need to re-register?
Your current registration is still valid. We hope you will choose to participate at the rescheduled conference. If the new dates or location of the conference do not permit your participation, Intergraph will provide a full refund of your payment. Refunds for registrants who have used a credit card will be processed within two weeks. Refunds for registrants using all other methods of payment may take up to four weeks. All cancellation and refund requests should be made via e-mail to intergraph2010@intergraph.com.
Will my credit card be charged for my hotel reservation at the Gaylord Opryland?
No credit cards will be charged if they were made through the Intergraph 2010 registration portal. All hotel reservations made through the portal have automatically been transitioned from the Gaylord Opryland Hotel to the ARIA Resort at CityCenter. Registrants impacted by this transition will be notified via e-mail seeking confirmation of the transition.
What about my existing air travel reservations to Nashville?
Please contact your air carrier directly for any potential refunds or credits based on your ticket purchase. An explanation letter from Intergraph is available here concerning the flood and conference date change to offer to your air carrier.
How soon do I need to book my travel arrangements to Las Vegas?
Las Vegas continues to be a top destination. We suggest you book your airline travel as soon as possible for best seating and fare availability.
I cancelled my Intergraph 2010 conference registration. When can I re-register for the rescheduled conference? What is the procedure for re-registering?
Registration is currently open. Please visit www.intergraph2010.com/register to register.
Now that the conference is rescheduled, and I can no longer attend, can my registration be used as a credit for next year?
For your convenience, your existing registration can be applied to the 2011 conference. If you would like to use this option, please e-mail us at intergraph2010@intergraph.com.
Will the Tennessee Department of Transportation (TDOT) site tour still be planned?
No. The TDOT tour has now been cancelled due to the new Intergraph 2010 location in Las Vegas, Nevada.
Now that the conference is rescheduled, and my visa is no longer valid for the new dates, can I request a new visa invitation letter?
Yes. Intergraph will work with you to provide an updated visa invitation letter. Please see the visa request instructions at http://www.intergraph2010.com/registration/visa.aspx.
Who can I speak to if I have more questions?
Please e-mail us at call us intergraph2010@intergraph.com or call at +1.256.730.1000 or 1.800.730.4647 (U.S. Toll Free) and select option #1.
Has my session time slot changed with the announcement of the new conference dates in Las Vegas?
All current agenda sessions and times remain the same except applied to the new August 30-September 2 dates and venue. Your session planner will be contacting you soon to confirm your availability.
Do I need to re-register for the conference and rebook my hotel reservation at the ARIA Resort at CityCenter in Las Vegas?
No. Your Intergraph 2010 conference registration is still valid. All hotel reservations made through the Intergraph 2010 registration portal have automatically been transitioned from the Gaylord Opryland Hotel to the ARIA Resort at CityCenter. Registrants impacted by this transition will be notified via e-mail seeking confirmation of the transition.
I may not be able to make the rescheduled conference date and/or venue. What should I do?
We appreciate your willingness to participate in our 2010 conference as a speaker. If you think you may not be able to attend, please contact your Intergraph session planner immediately or e-mail speakers2010@intergraph.com.
If I can’t attend the rescheduled dates, will I be invited back next year?
We appreciate your willingness to participate in our 2010 conference during our originally scheduled dates, and look forward to the possibility of having you involved as a speaker in the future. As always, we appreciate you choosing Intergraph as a business partner and truly value our relationship.
If I cannot sponsor Intergraph 2010 at its new venue and dates, will my sponsorship and/or exhibition fees be refunded?
We hope you will choose to participate at the rescheduled conference. Your current sponsorship will automatically roll over. If the new conference dates or location do not permit your participation, Intergraph will provide a full refund of your payment. Please contact Colby Malone at +1.256.730.2354 or sponsor2010@intergraph.com for a refund of your Intergraph 2010 sponsorship. Sponsors and exhibitors should allow up to four weeks for their refund to be processed.
I had a premium position this year in Nashville. Will that be honored at the Las Vegas location?
We very much appreciate your support. Every effort will be made to ensure a similar position in the rescheduled program.